Zurich Management Group

  • Increase font size
  • Default font size
  • Decrease font size
Home Research and White Papers

Research and White Papers


SP
# Topic Description
0902 Telecom Market Switzerland OFCOM (Federal Office of Communications) Telecommunication Statistics, 2008
0901 Social Computing Enables Organizational Growth and Innovation
A white paper on SBNi from Roger Nagel, Steven Goldman, and Brian D. Davison from the
Lehigh University, Bethlehem PA USA.
This white paper is a first step in an evolving multidisciplinary research project at Lehigh University, a project whose goal is identifying the value for business competitiveness of digital social networking. This white paper reflects the thinking of over two hundred participants in various organizations.
0802 Smart Business Networks
Smart business networks are much more than a promising new approach to outsourcing.

This article by Eric van Heck and Peter Ververst describes how to realise scenarios in which business is conducted through a rapidly formed network with anyone, anywhere, anytime regardless of different computer systems and business processes.

ZMG is the Swiss representative of the Smart Business Network Initiative.
0801 Smarter, no harder Companies should get smart about business networks to harvest real competitive advantage.
0701 IT Outsourcing - White Paper The arguments for IT Outsourcing [ITO] are compelling. In particular it provides a range of opportunities for financial engineering with a usual goal of cost reduction and containment [the most stated reason for outsourcing by ‘blue chip’ companies].

This article summarises the relevant aspects of outsourcing and drafts an approach to set up complex outsourcing projects.
0603 Transparenz bei
Telekomtarifen - White Paper
Telecommunications is a large and poorly controlled expense for many companies. The increased competition among infrastructure and service providers has positive effects on the prices.

However, most of the service providers hide the real service price (per unit) behind complex and intransparent pricing models. This article provides an example on how to calculate the real voice tariffs (German).
0602 IT Strategy Creation and
Implementation - White Paper
IT Strategy Creation is about "organising" - ensuring success with customers by determining and organising the essential linked changes in: people, processes, platforms and portfolio of services.

How can we avoid the typical pitfalls of strategy creation, i.e. how do we avoid the typical consultant exercise, where we produce a lot of brilliant ideas (and paper), but we forget (intentionally, or not) to mobilise the people who is supposed to implement the strategy – the key question is "How do we make our strategy work?"!
0601 Preisentwicklung
Telekommarkt
Schweiz
While our economy indicates improvements, global competition and rising energy prices are keeping companies focused on controlling costs and streamlining internal processes. Telecommunications is a large and poorly controlled expense for many companies.

Exploding profits from leading telecom companies on the other hand indicate that there is substantial potential for price reductions. However up to 2003 the telecom prices have been very stable.

This article from BAKOM provides an insight into the price development between 1998 and 2003 (German).


0502 Telekom Rating 2005 The telecom rating has been initiated by the Telecom User Group in 2000. The 2005 findings have been published in September 2005 (Source BILANZ, German).
0501 Outsourcing
Telecommunication Services
Consolidated outcome from different outsourcing projects. The key message is that substantial cost savings can be gained by outsourcing the provision of telecommunication services (voice) to a selected partner

To learn more about this please contact ZMG.
0403 The eBusiness Benchmark A study on e-business experience of different industry leaders. How do companies look at their eBusiness initiatives and what are their expectations for the future.

To learn more about this please contact ZMG.
0402 Dark Fibre and Bandwidth Pricing Research on dark fibre and bandwidth pricing in Switzerland Significant price differences on dark fibre and bandwidth services have been found for selected providers and services.

To learn more about this please contact ZMG.
0401 Telekom Rating 2004 Business as usual in the Swiss telecom market? Not at all! There are some surprises in the fifth telecom rating. Quality as the Swisscom argument for high price policy is at question.